Thank you for visiting the Troubleshooting section for the LIFEPAK Defibrillator Software Solutions Upgrade. If you are having problems with your upgrade, please select which AED or defibrillator you are upgrading above.

If your questions are not answered in this section, please contact our Technical Support Team:

Toll-Free Telephone: 800-442-1142, option 5, option 1
Hours of Operation: 6:00 AM to 4:00 PM PST

Email: rs.sealifepaksupport-usa@medtronic.com