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  • Privacy Policy

    PLEASE READ THIS PRIVACY STATEMENT CAREFULLY.

    Your privacy is very important to us. This Privacy Policy tells you how we protect and use information that we gather through this Physio-Control Web site. Physio-Control and its affiliates also operate other Web sites. This Privacy Policy does not apply to any other Physio-Control Web sites. You should review the privacy policy posted on other Physio-Control Web sites when you visit them. This Web site and this Privacy Policy are intended for a U.S. audience.

    This Privacy Policy was last revised on June 15, 2015. We may change this Privacy Policy at any time. If we decide to make a significant change to our Privacy Policy, we will post a notice on the homepage of our Web site for a period of time after the change is made. Each version of this Privacy Policy will be identified by its effective date found at the top of this document. We encourage you to review this Privacy Policy each time you visit the Web site.

    By using this Web site, you agree to the terms of the most recent version of this Privacy Policy. Please read our Terms of Use to understand the general rules about your use of this Web site. Except as written in any other disclaimers, policies, terms of use, or other notices on this Web site, this Privacy Statement and the Terms of Use are the complete agreement between you and Physio-Control with respect to your use of this Web site. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this Web site, or by following a link from this Web site.

    Introduction
    The information we receive, and how we use it, depends on actions you take when visiting our Web site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

    What is Non-Personal Information?
    Non-personal information is information we collect through this Web site that does not identify you as an individual person. It may include information such as the following:  

    • the type of Web browser software you use 
    • the Internet address of the Web site from which you linked directly to our Web site
    • the date and time you access our Web site 
    • which pages you have visited on our Web site
    • personal information that has been de-identified

    Cookies
    If you visit our Web site to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer's Web browser: If you only read or download information on our Web site, we do not collect or learn your name, e-mail address, home address, or other personal information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information.

    You are always free to decline our cookies if your browser permits, but some parts of our Web site may not work properly for you if you do so. We will not allow third parties to place cookies on our Web site.

    If you continue to use our Web site, you are agreeing to our placing cookies on your computer in order to analyze the way you use our Web site. If you do not wish to accept cookies in connection with your use of this Web site, you must stop using this Web site.

    You will find a list of the specific cookies we use on this Web site in the final section of this Privacy Policy.

    What Does Physio-Control Do With Non-Personal Information?
    Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve this Web site. We will use non-personal information from you to help us make this Web site more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate de-identified personal information to:  

    • create reports for internal use to develop programs, products, services or content 
    • customize the information or services that are of interest to you 
    • share it with or sell it to third parties 
    • provide aggregated "traffic statistics" and "response rates" to third parties 

    What is Personal Information?
    Personal information is information we collect through this Web site that we can use to specifically identify you, such as your:  

    • name 
    • address
    • telephone number 
    • e-mail address 
    • name of the domain from which you access the Internet

    In some locations on this Web site you have the opportunity to send us personal information about yourself. For example, you may fill out a registration form, a survey, or an e-mail form.

    You also may choose to allow us to personalize your visits to the Web site, in which case we will ask you for certain personal information to make your visits to our Web site more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have previously visited our Web site and can personalize your access to our Web site, for example, by telling you about new features that may be of interest to you.

    How Does Physio-Control Keep and Use Personal Information?
    We may keep and use personal information we collect from you through this Web site to provide you with access to this Web site. In addition, we may keep and use your personal information:  

    • to respond to your requests 
    • to personalize your access to our Web site, for example, by telling you about new features that may be of interest to you 
    • to collect device registration information and develop related records to contact with information that might be of interest to you, including information about clinical trials and about products and services of ours and of others
    • for analytical purposes and to research, develop and improve programs, products, services and content
    • to develop records, including records of your personal information 
    • for analytical purposes and to research, develop and improve programs, products, services and content 
    • to remove your personal identifiers (your name, e-mail address, social security number, etc.) so you would no longer be identified as a single unique individual; once we have de-identified information, it is non-personal information and we may treat it like other non-personal information 
    • to enforce this Privacy Policy and other rules about your use of this Web site
    • to protect the health, safety or welfare of an individual 
    • to comply with a law or regulation, court order or other legal process 

    Does Physio-Control Ever Share Personal Information With Third Parties?
    Personal information may be provided to our parent company, subsidiaries and affiliated companies of the Physio-Control group for the purpose of processing information on our behalf. We require that these parties agree to process this information based on our instructions and requirements consistent with this Privacy Policy.

    Physio-Control will not share your personal information collected from this Web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

    In all cases in which we share your personal information with a third party that we hire to perform services or functions on our behalf, for example for Web site management and analysis, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

    In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf.

    For example, we may use different vendors or suppliers to ship products that you order on our Web site. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

    We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

    We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Web site visitors who violate our rules or engage in behavior which is harmful to other visitors, or is illegal.

    We may disclose your personal information to third parties if we feel that the disclosure is necessary to: 

    • enforce this Privacy Policy and the other rules about your use of this Web site 
    • protect our rights or property 
    • protect someone's health, safety or welfare
    • comply with a law or regulation, court order or other legal process 

    Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Policy, we also may keep, disclose, and use personally identifiable information that you give us through this Web site in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

    What Happens If The Privacy Policy Changes?
    If we decide to make a significant change to our Privacy Policy, we will post a notice on the homepage of our Web site for a period of time after the change is made.

    What About Privacy On Other Web Sites?
    This Web site may contain links to other Web sites. Some of those Web sites may be operated by Physio-Control and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of Web sites operated by others. This Privacy Policy does not apply to any other Web site, including other Physio-Control Web sites. We are not responsible for the performance of Web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Web site we recommend that you review each Web site's privacy practices and make your own conclusions regarding the adequacy of these practices.

    Does Physio-Control ever communicate directly with visitors to this Web site?
    If you so elect, (by checking the relevant boxes on the forms available on this Web site) we may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this Web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

    You may decide to opt out of receiving promotional mail and/or email from Physio-Control at any time and free of charge. You can simply notify us of this decision by sending us an email to: privacy@physio-control.com. If you prefer physical mail, you can write to us at Physio-Control, Inc., Attn: Privacy Office/Legal, 11811 Willows Road NE, Redmond, WA USA 98052. An opt-out request will be effective as soon as reasonably possible and in any event in accordance with applicable law.

    Are There Special Rules About Children's Privacy?
    We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us at the above addresses.

    Data Integrity
    Physio-Control takes reasonable steps to verify that the Personal Information we store and process is accurate, complete and current. In accordance with applicable law, we will make good faith efforts to correct or delete such data at your request when you notify us of an error or change in your Personal Information. In accordance with applicable law, you have the right to request access to the Personal Information we hold about you, ask for rectification of any inaccurate data, as well as to object to, on request and free of charge, to the processing of your Personal Information. We will investigate any compliant promptly and diligently to address your concerns and resolve any dispute quickly.

    What About Web Site Security?
    We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. E-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send via e-mail.

    Cookies Used On The Physio-Control Website 

    Name What is it?       Expires
    EktGUID
    This cookie is associated with the Ektron Web content management system, and is used to collect anonymous visitor information to enable performance measurement and improvement. It assigns a unique identifier to a user, and usually persists for about one year. The main purpose of this cookie is: Performance of the Web site       1 year
    EkAnalytics  This cookie is associated with the Ektron Web content management system, and is used to collect anonymous visitor information to enable performance measurement and improvement. The main purpose of this cookie is: Performance of the Web site       1 year
    ASP.NET_SessionId  General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymized user session by the server. The main purpose of this cookie is: Strictly Necessary       End of session
    Ecm  This cookie is associated with the Ektron Web content management system. It stores a range of data elements in an Ektron powered Website, which is configurable by the site manager. For example it can contain user identifiers, language/culture codes, or device information like screen size. This data might be used to perform a range of different functions for the site. It is usually a session cookie. The main purpose of this cookie is: Functionality of the Web site       End of session
    _utma  Used to determine unique visitors.       2 years
    _utmb Used to establish and continue a user session.       30 minutes
    _utmc This cookie is no longer used by the ga.js tracking code to determine session status.       End of session
    _umtz Used to store the type of referral used to reach the site.      6 months
    _mkto_trk  This cookie is associated with an email marketing service provided by Marketo. This tracking cookie allows a Website to link visitor behavior to the recipient of an email marketing campaign, to measure campaign effectiveness. The main purpose of this cookie is: Performance of the Web site. This cookie is no longer used.       2 years
    nmstat  This cookie is used to help record the visitor’s use of the Website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the Website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page.
    The cookie contains no personal information and is used only for Web analytics.
         3 years

     

    Contact For Questions:
    Please use the Contact Us link at http://www.physio-control.com or
    Email us at privacy@physio-control.com or
    Write us at: Physio-Control, Inc.
    Attention: Privacy Office/Legal
    11811 Willows Road NE
    Redmond, WA USA 98052

©2016 Physio-Control, Inc. | 11811 Willows Road NE, PO Box 97006 Redmond, WA 98073-9706 | 800.442.1142 or 425.867.4000
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