Service Programs

  • Physio-Control works with you to design a customized service offering that meets your needs. Our unique, market-leading Service Support Plans allow you access to factory-trained and authorized service representatives to perform repairs and inspections at your facility or at our Service Center, using original manufacturer parts.

    Physio Service Plans offer a variety of options to best suit your needs.

    Repair & Inspect

    A Combination of Inspection Only and Repair Only Plans

    • Fulfills all your service needs
    • Inspections at regularly scheduled intervals specified by you
    • Unplanned service calls are covered and include all parts and labor; unlimited number of service calls
    • Battery replacement as needed, or at scheduled intervals depending on battery type
    • Software updates included

    Repair Only

    • Protects you from the expense of unplanned service calls post-warranty
    • Parts and labor are included at a set cost throughout the coverage period
    • Battery replacement as needed, or at scheduled intervals depending on battery type

    Preventative Maintenance/Inspection Only

    • Your rep manages and tracks inspections for all of your devices under contract
    • You receive copies of each device inspection report upon completion
    • You and your rep work together to determine a convenient and cost-effective inspection schedule

    Ship-In Service

    Physio-Control offers ship-in service plans for customers located outside the typical on-site service range, or for those with unique cost constraints. Quality Assurance inspections and/or repairs are performed at regional Service Centers by factory-trained and authorized Service Representatives. The same options of inspection only, repair only or the combination of both are available to ship-in customers. 

Physio-Control Australia Pty Ltd | Suite 4.01, 15 Orion Road Lane Cove, NSW 2066
©2016 Physio-Control, Inc. | 11811 Willows Road NE, PO Box 97006 Redmond, WA 98073-9706 | 1800 987 982 or anzcare@physio-control.com